How to Make Your Business Dementia-Friendly

Description

Join the global movement to change the way people think, act, and talk about dementia!

A dementia-friendly business or community organization is committed to recognizing signs of dementia in clients and customers and supporting them.

This training will begin with networking and introductions from 9 am - 9:30 am.  The training will last 1 hour and provide practical tips for you and your staff to identify and support customers with dementia.  This session will share five key messages about living with dementia and the simple things you can do to make a difference in your community. 

What is a Dementia Friendly business?

• Trains management, employees and members to recognize the signs of dementia.
• Communicates effectively with individuals with dementia.
• Is aware of local resources and supports caregiver employees.

• Recognized as a community partner and social leader
• Increased customer and employee satisfaction.
• Opportunities for publicity and marketing.
• Provide better customer service for all customers and/or members.